At OFWin, we believe in keeping gaming fun and responsible. We encourage all users to play for enjoyment, not as a way to earn money. Remember to set limits for yourself and take breaks when needed. If you feel that gaming is affecting your well-being, don’t hesitate to reach out to our support team for help.

Check out our Responsible Gaming Guidelines below:

At OFWin, we are committed to promoting responsible gaming in compliance with regulatory standards. Our Responsible Gaming guidelines are designed to ensure that players enjoy a safe, fair, and enjoyable experience while minimizing the risks associated with gambling. We recognize the importance of addressing gambling-related harm, preventing underage gambling, and encouraging responsible behavior across all users.

These guidelines aim to protect individuals from the negative impacts of excessive gambling while providing the necessary tools for players to make informed decisions about their gaming habits.

Foreword

Gambling is a form of entertainment that involves wagering on games of chance or events, with the hope of winning a prize. While gaming can be fun, problem gambling can have significant negative effects on individuals, families, and communities when it is not managed responsibly.

As part of our commitment to responsible gaming, we work to create a safe environment where players can enjoy games without risking their well-being. We emphasize the importance of responsible conduct and provide tools to help players maintain control over their gambling activities.

Definition of Terms

• Billboard: A large outdoor advertising structure typically found in high-traffic areas, often used to promote gaming platforms.

• Financier/Loan Shark: An unregulated moneylender who charges extremely high interest rates, often illegally.

• Gaming: Participating in games of chance or engaging in activities involving bets, often in a licensed platform or venue.

• Gaming Employment License (GEL): A license issued to an individual, authorizing them to work within a regulated gaming environment.

• Licensee: An entity that has been granted a gaming license by the relevant authorities to operate gaming services.

• National Database of Restricted Persons (NDRP): A centralized list of individuals who are prohibited from engaging in gaming activities.

• Operator: The legal entity, such as OFWin, responsible for conducting gaming activities under the terms of the gaming license.

• Personal Disclosure Statement (PDS): A document containing verified personal and financial information from individuals associated with licensed gaming organizations.

• PDS Database: A secure repository storing all Personal Disclosure Statements.

• Problem Gambler: An individual who shows signs of losing control over their gambling activities, leading to detrimental effects on their life.

• Problem Gambling: A behavioral condition characterized by persistent gambling despite harmful consequences. This can include compulsive gambling, chasing losses, or betting beyond one's means.

Limited Access Policy

In accordance with responsible gaming standards, OFWin adheres to strict access restrictions to ensure the safety and security of all players.

The following individuals are prohibited from accessing gaming services:

• Government Officials: Individuals directly involved in the operations of government agencies.

• Members of the Armed Forces and Police: Including personnel from the Army, Navy, Air Force, and local or national police units.

• Minors and Students: Individuals under 21 years old or currently enrolled in any academic institution.

• Persons Listed in the National Database of Restricted Persons (NDRP).

• Gaming Employees (GEL Holders): Employees holding gaming licenses, to prevent conflicts of interest and uphold the integrity of the platform.

Note: Gaming in public and open-access areas is strictly prohibited to ensure privacy and fair play.

Player Exclusion Program

To promote responsible gaming, OFWin offers a Self-Exclusion Program that allows individuals to voluntarily exclude themselves from the platform for a specified period. We also provide a Third-Party Exclusion Program, where a concerned family member or friend can request exclusion on behalf of someone who may be struggling with gambling-related issues.

How to Request Exclusion:
To request exclusion, please reach out to our Customer Support Team. Our team is trained to handle these requests discreetly and sensitively, ensuring that all information is kept confidential.

This program gives individuals the necessary tools to take a break from gaming and return only when they feel ready.

Tools for Responsible Gaming

At OFWin, we provide players with the following tools to help them manage their gaming experience:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to ensure you do not exceed a budget you are comfortable with.

• Session Time Limits: Set limits on the amount of time you spend playing each session to encourage responsible play.

• Reality Checks: Regular reminders of how long you’ve been playing to help keep you aware of your gaming time.

• Self-Exclusion: If needed, you can take a break from gaming by excluding yourself from the platform for a set period.

Promoting Responsible Gaming

We believe that gambling should be fun, and it should always be a controlled and enjoyable activity. At OFWin, we encourage all players to play responsibly. Here are some tips for maintaining control:

• Set a Budget: Never gamble more than you can afford to lose. Stick to your budget and avoid chasing losses.

• Know When to Stop: Take regular breaks. If you feel like you’re losing control or gambling is affecting other areas of your life, consider stopping

• Seek Help: If you or someone you know may be struggling with problem gambling, please reach out to our support team for resources or contact a local help organization.