At OFWin, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and secure manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app and services.

By using the Service, you agree to the collection and use of your information as outlined in this policy.

1. Privacy Commitment

We are dedicated to safeguarding your personal data. This Privacy Policy explains what data we collect, why we collect it, how we use it, and how it is protected. We may update this policy from time to time, and we encourage you to review it periodically.

2. Information We Collect

We collect the following types of information to improve and provide you with the Service:

• Personal Information: This includes your name, email address, date of birth, phone number, payment details, and address, which are collected during registration or interactions with the Service.

• Transaction Information: Data related to your transactions on the platform, including deposits, withdrawals, and purchases.

• Device and Usage Data: We collect information such as your IP address, browser type, device information, and interactions with the Service (e.g., games played, time spent, and actions performed).

• Location Data: We may collect location information to provide region-specific features and promotions.

• Feedback and Preferences: Data you provide through surveys, feedback forms, and preferences for personalizing your experience.

3. How Data is Collected and Processed

Data is collected through:

• Direct Interaction: Information you provide during account registration, customer support, and other interactions with us.

• Automatic Collection: We automatically gather information through cookies and similar technologies when you use the Service.

• Third-Party Services: We may also receive information from our affiliates, service providers, or other third parties.

  Third-party providers (e.g., payment processors, technical service providers) may have access to necessary personal information to perform their functions, but we ensure they comply with strict data privacy standards.

4. Use of Information

We use your information for the following purposes:

• To Provide and Improve the Service: To deliver and enhance your gaming experience.

• To Process Transactions: For payment processing, withdrawals, and game-related activities.

• Security and Identity Verification: To verify your identity and protect against fraud.

• Legal and Business Requirements: To meet legal obligations and comply with regulations.

• Personalization: To customize content, promotions, and game recommendations for you.

  We may also invite you to participate in surveys, promotions, or contests. Participation is voluntary, and winners may be asked for consent to use their names or images for marketing purposes.

5. Disclosures of Information

We may share your information with third parties under the following circumstances:

• Legal Compliance: To comply with legal obligations, such as responding to requests from authorities or courts.

• Security: To protect our rights or ensure user safety.

• Fraud Prevention: To investigate fraud, abuse, or illegal activities.

• Financial Transactions: We may share relevant information with banks or other financial institutions if necessary for transaction processing or related activities.

6. Access and Control

You have the right to:

• Access: Request a copy of the personal data we hold about you.

• Update: Request corrections or updates to your personal data.

• Delete: Request the deletion of your account and personal data, subject to legal requirements.

• Opt-Out: Unsubscribe from marketing communications at any time.

7. Use of Payment Providers

For real-money transactions, we work with third-party payment providers (e.g., e-wallets, online banking) to process payments. By using the Service, you consent to the sharing of personal and financial data with these providers, in accordance with privacy standards.

8. Security Review

We may perform security checks to verify your identity and prevent fraudulent activity. This could involve reviewing your account activity, transactions, or requesting additional documentation.

By using the Service, you consent to such security measures.

9. Anti-Cheating Software

We use anti-cheating software to detect fraudulent or automated activity on our platform. This software scans the application for suspicious behavior but does not access personal files on your device. It is solely used for ensuring fair play and compliance with our terms.

10. Security of Information

We apply robust security measures to protect your personal information, including encryption, firewalls, and password protection. We also ensure that our service providers follow strict data protection standards. If you suspect a breach, please contact customer support immediately.

11. Children’s Privacy

The Service is not intended for children under the age of 21. If we learn that a minor has submitted personal information, we will promptly remove that data from our systems.

12. Legal Disclaimer

While we strive to protect your privacy, we cannot guarantee error-free performance or absolute security. The Service is provided “as-is,” and we are not liable for any indirect or consequential damages related to privacy breaches beyond our reasonable control.

13. Business Transitions

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring company. We will ensure your data remains protected under the terms of this Privacy Policy.

14. Acceptance of Privacy Policy

By using the Service, you agree to the terms of this Privacy Policy. We may update this policy periodically, and any changes will be posted within the app or on our website. We encourage you to review this policy regularly.